FAQs

Are your pieces microwave, dishwasher, and oven safe?

Stoneware is fantastic in the oven- it heats evenly and cools slowly, making it perfect for baking! BUT just like with glassware be careful of thermal shock. Going quickly from hot to cold or vice versa will cause breakage. Some potters recommend putting bakeware in a cold oven and letting it slowly warm up while it preheats.

It's microwave safe, too, though some pieces may be too hot to handle right away. Use caution!

I would recommend handwashing all of your ceramic pieces to prolong their luster and avoid any accidents, but they are safe to put in the dishwasher. 

Your pottery should not be used on open flame or stovetop.

 

I love your work but I'm nervous about these unglazed parts. Are they okay to use?

Yes! Unglazed stoneware surfaces are semi-vitreous to vitreous...meaning they are either mostly water-tight or fully water-tight. I do glaze my work strategically to make them easier to clean and more comfortable to handle. For example: I glaze the rims of my mugs so they're comfortable to drink from.

Because an unglazed surface has more porosity than a glossy surface, it does mean that it will hold a stain more stubbornly. If you notice discoloration, try using a magic eraser to scrub it clean.

Some items are MORE functional when left unglazed and semi-vitreous! My unglazed ornaments are perfect for adding a few drops of cinnamon oil to make your Christmas tree smell festive! If you add peppermint oil to your garden stakes, they'll deter aphids and squash bugs!

 

I love this piece you did a while back, when will it be back in your shop?

I try to strike a balance between making multiples of certain styles and making things that are new and exciting to me. If there is something you saw on my instagram that isn't listed, send me a screenshot and tell me what you liked about it and I am happy to make a similar one for you. Be aware that because each piece is handmade, every item is going to be a little different.

 

Your website listed this piece as one size, but I measured it and it's off by half an inch. What gives?

Because each piece is handmade, there will be small difference between each piece. But if a mug is described as 12 oz, it will still hold 12 oz. Pie dishes will still work with 9 inch recipes if they're 8 inches or 10 inches wide. If there is a very specific measurement that you require, send me an email and we can discuss your idea :)

 

Why does my package look like it came from somewhere else?

I try to reuse and recycle as much material as I can, from clay to shipping supplies. Big fan of reusing boxes if they're in good shape and the perfect size, and of saving up all that junk mail to stuff my boxes. I don't use materials that are past their prime and I try my best to make the package a delight to open, but please let me know if I'm not hitting that mark.

 

My piece was damaged in transit! What should I do?

Oh no! I try to wrap each item as tightly as possible to avoid this, but sometimes accidents happen. Please send an email to laurel@sprigceramics.com within 7 days and include a photo of the broken piece and packaging and we will get it sorted!

I want to stay updated on your shop updates and sales- what's the best way to do that?

Yay! I'm flattered. Sign up to my newsletter and I'll make sure you stay up to date! You can sign up at the bottom of the homepage or at checkout.